IJFANS International Journal of Food and Nutritional Sciences

ISSN PRINT 2319 1775 Online 2320-7876

UNVEILING THE SKILL DEMANDS: A RESEARCH STUDY ON COMPETENCIES FOR INDUSTRIAL TRAINING IN INDIAN HOSPITALITY INDUSTRY

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Dr. Sumegh, Dr. Pinky

Abstract

The Indian hospitality industry has witnessed significant growth since the onset of the COVID-19 pandemic. This industry is recognized as a crucial sector in terms of providing foreign exchange earnings and generating employment opportunities. The hospitality industry is expected to create a large number of jobs and contribute to foreign exchange earnings. Given that the hospitality industry in India generates a substantial amount of employment, it is imperative to identify the necessary competencies to provide standardized services to guests. The aim of the research is to conduct a systematic review of studies that examine the required competencies in the hospitality industry. Several articles were reviewed, analyzed, and categorized according to the competency model and types of competencies needed in the Indian hospitality industry. The hospitality industry is a significant contributor to the Indian economy and provides a diverse range of employment opportunities to students. As the industry continues to expand, there is a growing demand for skilled professionals who can meet customer expectations and offer high-quality services. This paper investigates the skills based competencies that students must acquire to thrive in the Indian hospitality industry. The results indicated Well Groomed, Positive body language, and Oral Communication Skills were among the most critical competencies needed by students for training in the industry. Additionally, students need to be proficient in technology and possess a strong work ethic.

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