Digital literacy refers to the knowledge, skills, and behaviours, including the active use of digital devices for communication, collaboration, and advocacy—it has also become vital for academic purposes. The use of digital literacy in EAP classrooms is acquiring admiration. Educators use it to facilitate learning in addition to texts and standard guidelines. The central objective of this research is to investigate to what degree lecturers and learners use social media at the tertiary level as a means of ICT within and outside of the teaching space. It also explored teachers' views and proficiency in using social media as a helpful/complementary tool in teaching. This study provides guidelines for undergraduates and instructors about using social media in digital literacy in the English classroom. The level of expertise of instructors in dealing with social media was also evaluated.