Volume 14 | Issue 5
Volume 14 | Issue 5
Volume 14 | Issue 5
Volume 14 | Issue 5
Volume 14 | Issue 5
Emotional intelligence (EI) is increasingly recognized as a crucial skill for library professionals, impacting their ability to manage interpersonal relationships, communicate effectively, and provide high-quality service in academic settings. This review explores the current state of emotional intelligence among library professionals in universities across Maharashtra. It examines the various dimensions of EI—self-awareness, self-regulation, motivation, empathy, and social skills—and their influence on job performance, job satisfaction, and overall professional effectiveness. The review synthesizes existing literature on the assessment of EI in library professionals, highlighting the methodologies used, key findings, and gaps in research. It also considers the role of EI in coping with the evolving demands of the library profession, such as managing digital resources, navigating technological advancements, and addressing diverse user needs. The findings suggest that higher levels of EI are associated with improved workplace dynamics and enhanced service delivery. The review concludes by identifying opportunities for further research and professional development initiatives to enhance emotional intelligence among library professionals, ultimately fostering a more adaptive, resilient, and service-oriented workforce in the academic library sector.