Volume 13 | Issue 2
Volume 13 | Issue 2
Volume 13 | Issue 2
Volume 13 | Issue 1
Volume 13 | Issue 1
Emotional labor refers to the effort required by healthcare professionals to manage their emotions in the workplace. This study aims to explore the different emotional labor strategies used by healthcare professionals in corporate hospitals and their impact on patient satisfaction. The study will examine the factors that influence the use of emotional labor strategies, including individual, organizational, and contextual factors. The findings of this study will contribute to a better understanding of the role of emotional labor in healthcare and the importance of effective emotional labor management in improving patient satisfaction and outcomes.