IJFANS International Journal of Food and Nutritional Sciences

ISSN PRINT 2319 1775 Online 2320-7876

EMOTIONAL LABOR STRATEGIES AND ITS EFFECT ON PATIENT SATISFACTION IN CORPORATE HOSPITALS. A CONCEPTUAL STUDY

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Kari. Ravi Kiran,Dr.B.Kishore Babu,

Abstract

Emotional labor refers to the effort required by healthcare professionals to manage their emotions in the workplace. This study aims to explore the different emotional labor strategies used by healthcare professionals in corporate hospitals and their impact on patient satisfaction. The study will examine the factors that influence the use of emotional labor strategies, including individual, organizational, and contextual factors. The findings of this study will contribute to a better understanding of the role of emotional labor in healthcare and the importance of effective emotional labor management in improving patient satisfaction and outcomes.

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