Ocean freight relies heavily on the services of third parties called freight forwarders. Freight forwarders usually mean a third-party individual or company who picks up your goods, properly arranges them to be loaded and on board for shipping, and eventually correctly delivered to the final destination. This is because it is usually necessary to have trusted eyes and hands that can help collect your goods from the seller and arrange to ship and place your goods aboard the ship. Descriptive research was carried out by collecting the data. It was concluded that depending upon various factors customers can choose either air freight or ocean freight. It completely depends upon the factors considered by the customer and their requirements.