English Language Skills and Tourism Industry in India

Abstract

It is vital to understand the need for this thesis and where we are going to fill the gap or elucidate something new in this field of research. It has already been defined clearly in the first chapter about the tremendous importance of tourism and hospitality which is an international, national and domestic industry. It is ever-thriving and has the potential of reviving itself, even in this time of a severe pandemic and go forward to expand and provide jobs to millions. As long as human beings are ‘inquisitive’ by nature, tourism as an essential industry will thrive. Inquisitiveness has been defined as motivation by modern writers on tourism and the tourism industry. Goldner and Ritchie in their renowned book, Tourism: Principles, Practices, Philosophies, mention there are four categories for tourism motivators, physical motivator, cultural motivators, interpersonal motivators and status and prestige motivators (10 -20).