IMPACT OF DIGITAL TRANSFORMATION ON CUSTOMER SATISFACTION IN THE BANKING SECTOR: A DESCRIPTIVE STUDY

Authors

  • Rupesh Author

Abstract

The emergence of digital transformation has brought a lot of changes in the banking sector, as the industry has been redefined in terms of service delivery to the customers. The descriptive study will highlight how digital transformation

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Published

2023-01-01

How to Cite

IMPACT OF DIGITAL TRANSFORMATION ON CUSTOMER SATISFACTION IN THE BANKING SECTOR: A DESCRIPTIVE STUDY. (2023). International Journal of Food and Nutritional Sciences, 12(Special Issue 1), 694-708. https://ijfans.org/index.php/Journal/article/view/2962