IJFANS International Journal of Food and Nutritional Sciences

ISSN PRINT 2319 1775 Online 2320-7876

JOB SATISFACTION IN BANKING SECTOR: A COMPARATIVE STUDY OF PRIVATE AND PUBLIC SECTOR BANKS

Main Article Content

Ms. Bharti Taneja

Abstract

In baking industry of India, job satisfaction of employees is very important and even critical to a certain extent because on one hand banking is a service industry and employees are the only physical face of the organization, if the level of productivity or performance is not in line then it may result in dissatisfied customer. This particular phenomenon stands true for both public and private sector banks, but then again there is a difference in the attitude and behavior of the employees from both type of banks. This present study will evaluate the components related to job satisfaction, specifically for the public and private sector bank, the researcher has considered HDFC Bank and Punjab National Bank in Jaipur, Rajasthan. The researcher has considered the common factors of job satisfaction and tried to relate the component with that of the banks. This is a primary data based study and will include the employees of middle level management and also the employees of execution level.

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