The growing interdependence of the global economy and worldwide character of many business practices have contributed to the development of universal emphasis on consumer rights protection and promotion. Consumers, customers, Clients are demanding worth for money in the form of quality goods and better services. Contemporary technological developments have no doubt made a great impact on the quality, availability and safety of goods and services. However the fact of life is that the consumers are at a standstill victims of unscrupulous and exploitative practices. moreover in India the old law of Consumer Protection Act, 1986 and recently introduced Consumer Protection Act, 2019 is pertinent but still exploitation of consumers assumes numerous forms such as adulteration of food, spurious drugs, dubious hire purchase plans, high prices, poor quality, deficient services, deceptive advertisements, hazardous products, black marketing and many more. In addition, with revolution in information technology newer kinds of challenges are thrown on the consumer like cyber crimes, plastic money etc. which affect the consumer in even bigger way. This study examines & analyzes the comparative study of central legislation Cp, Act 1986 & Cp, Act 2019 and newly changes introduced by Cp, Act 2019.