IJFANS International Journal of Food and Nutritional Sciences

ISSN PRINT 2319 1775 Online 2320-7876

Assessing the Effectiveness of Employee Assistance Programs (EAPs) in Addressing Mental Health Challenges in the Workplace in IT Industry in Nagpur

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Dr. Gajanan G. Babde

Abstract

Mental health challenges in the workplace have garnered significant attention as organizations strive to foster healthier work environments. Particularly in the Information Technology (IT) industry, known for its high-pressure environments, addressing employee mental health has become a priority. Nagpur, an emerging IT hub in India, mirrors global concerns as IT companies navigate the impact of mental health issues on their workforce. Employee Assistance Programs (EAPs) have emerged as crucial initiatives providing support for employees facing mental health challenges. While widespread, their effectiveness in the context of Nagpur's IT industry remains underexplored. This research aims to assess the effectiveness of EAPs in mitigating mental health challenges among Nagpur's IT industry employees. By examining utilization rates, perceived benefits, and outcomes, the study offers insights into EAP efficacy. Through a descriptive approach, data was collected via surveys and interviews from 100 IT employees in Nagpur. Findings reveal varied perceptions of EAP effectiveness, with a majority viewing EAPs positively. However, dissatisfaction among a minority underscores the need for continuous improvement. Organizations should tailor EAPs to meet the unique needs of IT professionals and prioritize awareness to optimize their effectiveness. Regular evaluation and refinement are crucial for promoting a healthier, more supportive workplace. This research contributes to understanding the role of EAPs in addressing mental health challenges, providing actionable insights for HR practitioners, leaders, and policymakers to enhance employee well-being in Nagpur's IT industry

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