Artificial intelligence advancements have an impact on corporate operations across all industries. Emerging technology are quickly incorporated into daily company operations, giving organisations that do so a competitive edge over their rivals. The purpose of this study is to evaluate the benefits and drawbacks of technologies by using examples from the literature of smart hotel applications and artificial intelligence technologies in business operations of accommodation businesses. The hospitality industry is known for being labour-intensive, but with the help of artificial intelligence technology, the services supplied to customers by the staff are quicker, more efficient, and offer advantages to boost visitor satisfaction. According to the literature review, it has been observed that chain hotels, 4- and 5-star hotels, and smart hotel applications are generally utilised more frequently, and this scenario is related to financial potential. In order to maintain service standards in a globalising environment, meet evolving guest expectations, and boost revenue, it will be crucial in the future to outfit Indian lodging facilities with artificial intelligence technologies.