IJFANS International Journal of Food and Nutritional Sciences

ISSN PRINT 2319 1775 Online 2320-7876

Service Quality in Banks: A study of Public and Private Sector Banks

Main Article Content

Gurjit Singh Dr. Sandeep Randhawa ,

Abstract

The research was necessary to carry out as the changing global scenario demands it. After the start of liberalization era, it became a necessity for every banking company whether public or private, to shape its services into a global way. The research highly focuses on identification of problems regarding the marketing of banking services and customer satisfaction issues

Article Details