The Indian banking sector has emerged as one of the strongest drivers of India’seconomicgrowth.TheIndianbankingindustry(US$1.22trillion)hasmadeoutstanding advancementin lastfew years, even during the times when the rest ofthe worldwas strugglingwithfinancial meltdown.India's economic developmentand financial sector liberalization have led to a transformation of the Indian bankingsector over the past two decades. Today Indian Banking is at the crossroads of aninvisiblerevolution.Thesectorhasundergonesignificantdevelopmentsandinvestmentsin the recentpast. Mostof banks provide various services such asMobilebanking, SMS Banking, Net banking and ATMs to their clients. Indianbanks,thedominantfinancialintermediariesinIndia,havemadehigh-qualityprogress over the last five years, as is evident from several factors, including annualcreditgrowth,profitability,and trendingrossnon-performingassets(NPAs).The study measured the satisfaction level of 600 public on the on banking servicesusinginHyderabad.Thestudyfoundthatmajorityofrespondentsexpressedsatisfaction in the aspects of ombudsmen scheme, security provisions, employee’streatment,mobilebaking,onlinebankingandredressedmechanism.However,majorityofthe respondentsrecommendedtheirbanktoothers.