IJFANS International Journal of Food and Nutritional Sciences

ISSN PRINT 2319 1775 Online 2320-7876

AN EMPIRICAL STUDY OF THE RELATIONSHIP BETWEEN DEMOGRAPHIC FACTORS AND EMOTIONAL LABOUR STRATEGIES AMONG HEALTHCARE PROFESSIONALS

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Kari. Ravi Kiran, Dr.B.Kishore Babu

Abstract

The aim of this study was to investigate the relationship between demographic factors and emotional labor strategies among healthcare professionals. The study collected primary data through convenient sampling from nursing staff in four hospitals in Hyderabad district, Telangana state. Using the exploratory research approach, the study found no significant association between demographic factors and emotional labor strategies among healthcare professionals. Instead, factors such as support from supervisors and co-workers, and the freedom to interact with patients, were identified as having a more significant impact on shaping emotional labor strategies. The study highlights the importance of promoting a supportive work culture that values employee contributions and encourages independence in patient interactions. The findings emphasize the need to prioritize organizational constructs over demographic factors in shaping emotional labor strategies among healthcare professionals. By creating a supportive work environment, healthcare organizations can improve job satisfaction and customer satisfaction

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