Customer Satisfaction and Profitability in Traditional vs. Digital Banking: A Comparative Study. International Journal of Food and Nutritional Sciences, [S. l.], v. 11, n. 11A, p. 1065–1071, 2022. Disponível em: https://ijfans.org/index.php/Journal/article/view/9584. Acesso em: 10 sep. 2026.